As part of our membership your benefits, as follows the customer receives £20 worth of draw entries credited to their account.

Entry allocation

Entries are automatically allocated within the lottery administration system.

Important controls:

• Entries are only allocated to draws scheduled within 28 days.

• Customers cannot purchase entries for draws far in the future.

• All entries are recorded by the lottery administration system.

Draw process

Draws are conducted using a random number generator (RNG) operated by the lottery administration provider.

This ensures the draw is random and fair.

Winning numbers are published on the Fans Lottery website and winners are contacted.

Prize fulfilment

If you win:

• The Fans Lottery administration team will contact you.

• The prize or fan experience is delivered to the winner.
  

Ongoing membership

Membership renews monthly unless cancelled.

Customers can:

• Cancel their membership before the next billing cycle

• Request self-exclusion

• Contact customer support for queries or complaints.